Legal Notices
Angry Crab Shack Privacy Policy
Last Updated: October 14, 2024
At Angry Crab Shack, we’re all about great food and good times, but we also take your privacy seriously. Whether you’re ordering online or visiting us in person, we want you to know how we handle your personal information. This Privacy Policy explains what info we collect, why we collect it, and how we keep it safe—all while staying on the right side of UK law, including the General Data Protection Regulation (GDPR).
1. Who We Are
Angry Crab Shack, based in the UK, and we’re the ones responsible for your data (also known as the “Data Controller”). If you’ve got any questions or concerns, just give us a shout—our contact details are at the bottom of this page.
2. What Info We Collect
Here’s what we might collect when you interact with us:
- Personal Details: Name, email, phone number, delivery address—basically, the stuff we need to get your food to you or answer your questions.
- Payment Info: Card details, payment history—so you can pay for your meal easily and securely.
- Order Preferences: What you like to order, your dietary preferences, or any special requests you make when you order.
- Browsing Info: IP address, browser type, and your activity on our website—this helps us make sure our website works well for you.
3. Why We Collect Your Info
We use your info for a few important reasons:
- To process your orders and get your food to you.
- To handle payments and manage refunds if needed.
- To make your experience better by remembering your preferences.
- To send you special offers and promotions (only if you’ve said it’s cool for us to do that).
- To meet our legal obligations—we don’t mess around when it comes to the law.
4. Your Rights (Because You’re in Charge)
It’s your data, and you’ve got rights! Here’s what you can do:
- Access: Want to know what we’ve got on file about you? Just ask.
- Correct: See something wrong in your details? Let us know and we’ll fix it.
- Delete: You can ask us to delete your info anytime, and we’ll do our best to make it happen (unless we legally need to keep it).
- Limit Use: Not cool with how we’re using your data? You can ask us to stop or restrict it.
- Move It: You can ask for your info to be sent to you or another company in a handy format.
- Say No: You can opt out of any marketing messages you don’t want to receive.
To exercise any of these rights, drop us an email using the details below.
5. How Long We Keep Your Info
We don’t keep your info forever—only for as long as we need it to fulfill the reasons we collected it, or as required by law (like for taxes).
6. Who We Share Your Info With
We only share your info with trusted partners, like:
- Service Providers: Like the folks who process your payments or deliver your food.
- Legal Requirements: If the law says we’ve got to share it, we’ll do it—but only when necessary.
We promise that anyone we share your info with is just as serious about keeping it safe as we are.
7. Cookies (Not the Tasty Kind)
We use cookies and similar tech to improve your experience on our site—like remembering your preferences or seeing how people are using the website. You can manage your cookie settings in your browser anytime.
8. Keeping Your Info Safe
We take the security of your data seriously and use all the right tools and practices to protect it. But, just so you know, no system is 100% foolproof.
9. For the Young Crustaceans
Our services aren’t meant for kids under 16. If we accidentally collect info from someone underage, we’ll delete it ASAP.
10. Updates to This Policy
We may make updates to this policy every now and then, so keep an eye out. The latest version will always be posted on our website.
11. Get in Touch
Got a question about your data? Need help with anything in this policy? Reach out to us!
Angry Crab Shack
Email: privacy@angarycrabshack.co.uk
Phone: +44 (0) 1234 567890
Angry Crab Shack Terms and Conditions
Last Updated: October 14, 2024
Welcome to Angry Crab Shack, where it’s all about fresh seafood, chilled vibes, and great service! By using our website or ordering from us, you agree to these Terms and Conditions. They’re here to make sure everything runs smoothly, so let’s get to it.
1. Placing an Order
- How to Order: You can place an order online, over the phone, or in person at our shack. Just make sure your info is accurate so we can get your food to you hot and fresh!
- Payment: We accept all major credit and debit cards. Your payment will be processed when you place your order, unless we’ve agreed on something different.
- Cancellation: If you need to cancel, do it ASAP. If we’ve already started cooking, we might not be able to stop the process. Refunds are at our discretion.
2. Delivery & Collection
- Delivery: We deliver within certain areas, and we’ll do our best to get your food to you on time. However, traffic and other things can sometimes cause delays.
- Collection: Prefer to pick up your order? No problem! You can swing by during our opening hours and grab your food.
3. Food Allergies and Special Requests
We care about your safety. If you have any allergies or dietary needs, let us know when you order. We’ll do our best to accommodate, but we can’t guarantee our kitchen is 100% allergen-free.
4. Our Responsibility
We’ll always try our best to serve you, but there are a few things we can’t be held responsible for:
- Delays or issues beyond our control (like traffic jams, weather, etc.).
- Any injury or illness unless it’s caused by our negligence.
5. Intellectual Property
Everything on our website—logos, images, text—belongs to us. Please don’t use or copy anything without our permission.
6. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. If there’s any legal trouble (hopefully not!), it’ll be sorted out in the English courts.
7. Changes to These Terms
We might tweak these Terms from time to time, so make sure to check back. The most up-to-date version will always be available on our website.
8. Got Questions?
We’re here to help. If you have any questions about these Terms, feel free to get in touch.
Angry Crab Shack
Email: info@angarycrabshack.co.uk
Phone: +44 (0) 1234 567890
Angry Crab Shack Privacy Policy
Effective Date: October 14, 2024
At Angry Crab Shack, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other relevant UK laws.
1. Data Controller
Angry Crab Shack, located in the UK, acts as the “Data Controller” for the purposes of applicable data protection laws. Our contact information for any privacy-related inquiries is provided at the end of this document.
2. Types of Data Collected
When you interact with our website, place orders, or visit our restaurant, we may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, delivery address, and any other information you voluntarily provide when making a reservation or placing an order.
- Payment Information: Payment card details and transaction history, collected when you make a purchase through our website or in-store.
- Order and Preference Data: Information about the food or services you have ordered, your dietary preferences, and any other feedback you provide to improve our services.
- Usage Data: Information related to your use of our website, such as IP address, browser type, and browsing behavior, collected through cookies and similar technologies.
3. Purpose of Data Collection
We collect and use your data for the following purposes:
- To process orders and reservations.
- To manage payments, refunds, and billing information.
- To improve our services through customer feedback.
- To send marketing communications (with your explicit consent) such as promotions, offers, or event updates.
- To comply with legal and regulatory obligations.
- To enhance your user experience on our website and understand how customers interact with our content.
4. Legal Basis for Processing Data
Under GDPR, we rely on the following legal grounds for processing your data:
- Contractual Necessity: To fulfill your orders, reservations, and provide customer support.
- Consent: For sending marketing communications, you will only receive such communications if you have opted in.
- Legal Compliance: To comply with tax, accounting, or other legal requirements.
- Legitimate Interests: For fraud prevention, IT security, and improving our services.
5. Rights of Users
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the data we hold about you.
- Right to Rectification: You can ask us to correct or update any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restriction: You can ask us to restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to receive your data in a structured, commonly used format.
- Right to Object: You can object to the processing of your personal data for marketing purposes or based on legitimate interests.
- Right to Withdraw Consent: If you have provided consent for marketing communications, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information provided below.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we may retain certain information for tax or accounting purposes for up to seven years.
7. Sharing Your Data
We may share your personal data with:
- Service Providers: Such as payment processors, IT support services, or delivery services that help us operate our business.
- Legal Authorities: If required by law, we may disclose your data to government authorities or law enforcement.
- Marketing Partners: With your consent, we may share your data with third parties for marketing purposes.
We ensure that any third parties we work with maintain adequate data protection standards.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us understand user behavior, tailor our services, and provide relevant advertising.
You can control your cookie preferences through your browser settings.
9. Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. Any changes will be posted on our website, and we encourage you to review this policy periodically.
12. Contact Information
For any privacy-related questions, concerns, or requests, please contact us at:
Angry Crab Shack
Email: privacy@angarycrabshack.co.uk
Phone: +44 (0) 1234 567890
Address: [Insert Restaurant Address], UK
Angry Crab Shack Terms and Conditions
Effective Date: October 14, 2024
Welcome to the Angry Crab Shack website. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order or using our website.
1. Introduction
These Terms and Conditions govern the use of our website, www.angry crab shack.co.uk, and apply to any contracts or transactions between Angry Crab Shack and its customers.
2. Placing Orders
- Order Process: Orders can be placed online, by phone, or in-person. You must provide accurate details when ordering.
- Payment: We accept major credit and debit cards. Payment must be made in full at the time of ordering, except where credit terms have been explicitly agreed.
- Cancellation: Once an order has been placed, cancellations may not be possible if the food preparation process has begun. Refunds are at our discretion.
3. Delivery and Collection
- Delivery: We offer delivery within specific areas. Delivery times are estimates, and while we strive for punctuality, we cannot guarantee timely delivery in all circumstances.
- Collection: Orders can also be collected in person during our opening hours.
4. Food Allergies and Preferences
We take food allergies seriously. However, we cannot guarantee that our kitchen is free of allergens. If you have specific dietary requirements or food allergies, please notify us at the time of ordering.
5. Liability
- Angry Crab Shack will not be liable for any loss or damage resulting from your use of our website or any delay in delivery due to circumstances beyond our control.
- We are not responsible for any injury or illness arising from consumption of our food unless caused by our negligence.
6. Intellectual Property
All content on our website, including logos, text, images, and software, is the property of Angry Crab Shack or its licensors. You may not reproduce, distribute, or use any content from our website without our express permission.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the English courts.
8. Changes to Terms
We reserve the right to update these Terms and Conditions from time to time. The most current version will always be available on our website.
For any questions regarding these Terms and Conditions, please contact us at:
Angry Crab Shack
Email: info@angarycrabshack.co.uk
Phone: +44 (0) 1234 567890
Address: [Insert Restaurant Address], UK